Términos del servicio
The terms and conditions contained herein govern your purchase of the Products (as defined below). Please read these terms and conditions carefully.
By placing an Order (as defined below) on the Website or by making a purchase of Products through the Website, you are agreeing to be bound by these terms and conditions. If you do not agree to all of the terms and conditions, you must not place an Order on the Website nor make a purchase of Products through the Website. When you place an Order on the Website which is accepted, a contract is formed between (a) you (i.e. the Customer); and (b) Generations Pte Ltd (“GPL”) (UEN: 200513244G), a Singapore incorporated company with its registered address at 115 Eunos Avenue 3, #04-03 Zhaolim Building, Singapore 409839.
1. Interpretation
1.1 In these Terms:
“Acceptance” or “Accept(s)” means GPL accepting an Order from a Customer after having received such Order, by issuing the said Customer an Order Confirmation Email.
“Book” refers to
Title: GenerationS Volume 1: How to Grow Your Church Younger and Stronger
Tagline: The Story of the Kids Who Built a World-Class Church
“Customer” means the person who Orders or purchases Product(s) from GPL through the Website.
“Customer Data” means all data including personal data that the Customer may provide or send to GPL or that GPL may receive from the Customer in the course of GPL dealing with the Customer’s Order and performance of the Contract. This includes personal data of Recipients that are provided by the Customer.
“Customer’s Provisions” is defined at clause [2.5].
“Customer Service Team” means the team at GPL which provides assistance and advice to Customers who Order or purchase Product(s) from GPL through the Website.
“Contract” means the contract for the sale by GPL and purchase by the Customer of the Product(s) that had been Ordered by the Customer and Accepted by GPL.
“Delivery Address” means the address for delivery of the Ordered Products as provided or specified by the Customer for the Order.
“Delivery Time” means the estimated time required to deliver the Ordered Products to the Customer’s Delivery Address as determined by GPL and set out in the FAQ section at https://faq.generationsmvmt.com/
“Delivery Expense” means the shipment fees for the delivery of the Ordered Products as determined by GPL and set out in the FAQ section at https://faq.generationsmvmt.com/
“Final Price” means the Price of the Products with Delivery Expense added to it where applicable.
“Guest Customer” means a Customer who does not have a registered account with GPL.
“Intellectual Property Rights” or “IPR” means all vested, contingent and future intellectual property rights including but not limited to goodwill, reputation, rights in confidential information, copyright, trade marks, logos, service marks, devices, plans, models, diagrams, specifications, source and object code materials, data and processes, design rights, patents, know-how, trade secrets, inventions, get-up, database rights, in each case whether registered or unregistered, and any applications or registrations for the protection of these rights and all renewals and extensions thereof existing in any part of the world, whether now known or in the future created.
“Order” means the action of the Customer in placing an order for Product(s) from the Website, such as by submitting a request to purchase the Product(s) through the Website, and completing the Website ordering process for the Product.
“Order Confirmation Email” means an electronic mail issued by GPL to the Customer’s registered email address with GPL, acknowledging and Accepting the Customer’s Order.
“Parties” or “parties” means GPL and the Customer.
“Personal Data” or “personal data” means data, whether true or not, about an individual who can be identified (i) from that data; or (ii) from that data and other information to which the organisation has or is likely to have access.
“Price” means the price of the Product(s), as set out in clause [4.2].
“Privacy Policy” means GPL’s privacy policy which describes how GPL handles personal data including setting out the Purposes, which may be found at: https://www.generationsmvmt.com/privacy.
“Product(s)” means the products (including but not limited to hardcopy/paperback books or electronic books published by GPL) that is made available by GPL for sale to the Customer on the Website.
“Purposes” means the purposes of collection, use, disclosure and/or processing of an individual’s personal data as set out in the Privacy Policy.
“Recipients” means addressee(s) and/or recipient(s) of Ordered Product(s). Such Recipients could be the individual representative of a Recipient that is a corporation or be the actual recipient where the Recipient is an individual or any individual who receives the Product(s) at the delivery destination.
“Registered Customer” means a Customer who has a registered account with GPL. A Registered Customer may have registered an account with GPL after attending a conference organized by GPL.
“Specifications” means the description of the Product(s), as found on the Website.
“Terms” means the terms and conditions of sale set out in this document.
“Website” shall mean the website at https://www.generationsmvmt.com/ or such other website operated by GPL, by which the Product(s) are presented for browsing by a Customer, for the Customer to Order.
1.2 Any reference in these Terms to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time.
1.3 The headings in these Terms are for convenience only and shall not affect their interpretation.
2. Basis of Purchase
2.1 The Website is intended for Customers who are at least 18 years of age. Orders are to be only placed by an individual who is at least 18 years of age. By placing an Order, the Customer declares that he is 18 years of age and above.
2.2 When the Customer makes an Order, the Order constitutes an offer by the Customer to GPL for GPL to sell the Product(s) Ordered, based on and subject to these Terms. Under no circumstances does an Order in itself amount to a Contract. All Orders shall be subject to Acceptance by GPL. No Contract for any Order is formed or concluded, unless and until GPL Accepts the Order in question. Until a Contract for an Order is formed, no Order is binding on GPL. GPL is under no obligation whatsoever to the Customer to Accept any Order.
2.3 The terms and conditions contained herein shall apply to the Order for or purchase of any Products by the Customer from GPL through the Website.
2.4 The Parties acknowledge that a Contract is formed and is legally binding on the Parties only upon the satisfaction of the following events in the order as set out below:
- The Customer makes an Order; and
- GPL Accepts the Order by sending an Order Confirmation Email to the Customer’s registered email address with GPL.
2.5 The terms and conditions contained herein shall apply to the Contract to the exclusion of any other terms and conditions which the Customer may purport to apply in any way whatsoever including but not limited to under any provisions included under any order, offer, Customer’s purchase order, email or any other document (the “Customer’s Provisions”). For the avoidance of doubt, the Customer acknowledges and agrees that GPL shall not be bound by any of the Customer’s Provisions.
2.6 Notwithstanding that GPL has not sent the Customer an Acceptance by way of email, dispatch or delivery of the Ordered Products by GPL, shall be deemed conclusive evidence of a Contract having already been formed between GPL and the Customer for the Products in question.
2.7 These Terms may be amended or supplemented from time to time by GPL at its sole discretion, by posting revisions or a revised/amended set of these Terms on the Website. Such amended Terms shall become legally binding upon the Customer upon their posting on the Website.
3. Specifications
3.1 The description of the Product(s) shall, subject as provided in these Terms, be as specified in any applicable Specifications for the Product(s).
3.2 While GPL takes reasonable care to ensure that the Specifications are reasonably accurate, such Specifications, subject to certain exceptions such as pricing information, are based on data provided by GPL’s suppliers. Therefore, GPL shall not be liable for any and all errors in the Specifications. GPL makes no warranty nor guarantee as to the accuracy of the Specifications for the Product(s). Without prejudice to the generality of the foregoing, the Customer acknowledges that all images, photographs or videos of the Products presented, showcased, displayed, broadcasted and made available on the Website are for illustrative purposes only.
3.3 The Customer acknowledges and agrees that any description given of or applied to the Product(s) by GPL:
- is only for the purpose of identifying the Product(s);
- shall not make the Contract a sale by description; and
- is not relied on by the Customer when entering into the Contract.
3.4 Subject to the foregoing, in an event of erroneous Specifications, GPL encourages the Customers to report such errors to GPL at team@generationsmvmt.com. To the extent not prohibited by applicable law, GPL expressly disclaims liability for all errors and omissions in the Specifications.
3.5 The availability of the Products presented on the Website depends on availability of stock and GPL does not guarantee the availability of the Products.
4.Price of the Product(s)
4.1 While GPL shall use reasonable effort to ensure that the Price of the Product(s) detailed on the Website is correct, GPL reserves the right to vary the Price of the Product(s) on the Website, at any time and without notice.
4.2 The Price of the Product(s) are exclusive of all charges for packaging, packing, shipping, carriage, insurance and delivery of the Product(s) to the Delivery Address including being exclusive of any duties, impositions or levies, all of which shall be additionally payable by and be the responsibility of the Customer.
4.3 In the event that a Product is mispriced, GPL may, at its own discretion, either contact the Customer for instructions or cancel the Customer’s Order/Contract, without incurring any liability to the Customer, notwithstanding that GPL has accepted the Order by sending an Order Confirmation Email to the Customer.
5. Making of Order
5.1 By making an Order, the Customer agrees to pay the Final Price for the Products Ordered, in accordance with these Terms. Upon making an Order, the Customer authorises GPL to charge the Customer the Final Price.
5.2 GPL has absolute discretion to Accept an Order or to reject an Order, for any or no reason whatsoever. For the avoidance of doubt, GPL shall not incur any liability to the Customer arising from GPL’s rejection of the Customer’s Order. Should GPL choose to Accept the Order, GPL shall (but is not obliged to) send an Order Confirmation Email to the Customer’s registered email address with GPL, subject to clause [2.6]. The Order Confirmation Email may include (as determined or modified by GPL at its discretion):
- the Product(s) purchased by the Customer and Price;
- details of the Customer such as the Customer’s name and Delivery Address; and
- other details relating to the Order, which may include but is not limited to, order number.
5.3 Where an Order is made and the Product(s) is unavailable:
- if GPL does not wish to Accept the Order (such as because the Product is out of stock and will no longer be offered for sale by GPL, or for any other reason) and the Customer has already made payment for the Product, GPL shall refund the monies paid by the Customer for that Product; or
- because it is temporarily out of stock, the Customer will have a choice to either cancel part of the Order which contains the unavailable Product(s), or to accept any delay in the delivery of the Product(s) as may be specified by GPL, subject to GPL’s right to terminate the Contract for any reason (including unavailability of Product) even after accepting the Order by sending an Order Confirmation Email to the Customer as specified in Clause 12.
5.4 GPL reserves the rights to set the rules and policies regarding the payment methods and to make changes from time to time to such rules and policies. The payment for Products purchased from the Website by any Customer may be made via any methods that may be permitted by GPL.
5.5 Where the Customer purchases the Products from a third party site, the terms and conditions on the third party site will prevail and GPL shall have no obligations to fulfil any orders placed on such third party sites.
6. Delivery
6.1 If Delivery Expense is payable, the Delivery Expense shall be wholly at the Customer’s expense. Such Delivery Expense will be factored into the Final Price when a Customer places an Order.
6.2 GPL shall use reasonable endeavours to deliver the Product(s) within the Delivery Time to the Delivery Address. Should GPL fail to deliver the Product(s)within the Delivery Time, GPL shall use reasonable endeavours to deliver the Product(s) as soon as reasonably practicable thereafter. For the avoidance of doubt, the Delivery Time is no more than an estimate, and time shall not be of the essence. Notwithstanding anything that may be to the contrary, GPL shall not be liable for any delay in delivery howsoever caused.
6.3 GPL aims to deliver to as many places as possible. However, due to restrictions and limitations (placed by certain institutions and organisations), GPL will not be able to make deliveries to certain locations in Singapore. In the event that GPL is unable to deliver to a location, GPL will inform the Customer of this via the contact information provided by the Customer when making an Order and arrange for cancellation of the Order or delivery to an alternative delivery address.
7. Returns and Refund Policy
7.1 GPL allows Customers to return a Product if a mistake was made on the part of GPL, or the Product was damaged in transit, or if GPL opts to terminate a Contract subject to the terms in this Clause 7.
7.2 The Customer may return a Product to GPL within 14 days from the date of delivery of the Product. The Product shall be unused, unaltered and unmarked and shall be in the original packaging. The Customer shall ensure that the Product sent to GPL is in the same condition as it was when received by the Customer and is packaged properly.
7.3 In the event that the Product is returned to GPL in an unsuitable condition, GPL reserves the right to reject the Product and may send back the Product to the original shipping address at the cost of the Customer.
7.4 The Customer shall bear all costs incurred for returning the Product to GPL, in all cases save for the events as stated in clause 7.1 above where GPL shall bear the costs.
7.5 GPL shall refund the Customer once the returned Product has been processed by GPL and it may take up to 10 working days for the refund to be reflected in the Customer’s credit card account. For some banks, the refund will only be reflected in the Customer’s next monthly statement.
8. GPL Funds
8.1 Where the Customer requires financial assistance to purchase the Products, the Customer shall complete the GPL Fund form which is available for download from the Website and submit the completed GPL Fund form with all relevant details to GPL.
8.2 GPL will communicate directly and through a separate channel with the Customer upon receipt of the completed GPL Fund form.
8.3 GPL shall have the sole and absolute discretion to determine if any financial assistance will be rendered to the Customer to purchase the Products.
9. Order Cancellation
9.1 A Customer shall contact GPL’s Customer Service Team within 2 days of placing the order if a Customer would like to cancel an Order.
9.2 Once an Order has been dispatched, it may not be cancelled.
10. Risk and Property
10.1 Risk of damage to or loss of the Product(s) shall pass to the Customer immediately upon delivery of the Product(s) to the Customer, or if the Customer wrongfully fails to take delivery of the Product(s), the time when GPL has tendered delivery of the Product(s).
10.2 The title in the Product(s) shall remain with GPL until GPL receives full payment of the Final Price for the Product(s).
10.3 Until such time as the title in the Product(s) passes to the Customer, GPL shall be entitled at any time to demand the Customer to deliver up the Product(s) to GPL and in the event of non-compliance GPL reserves the right to take legal action against the Customer for the delivery up of the Product(s) and also reserves the right to seek damages, expenses and all other costs including but not limited to legal fees against the Customer.
10.4 The Customer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Product(s) which remain the property of GPL. If the Customer does the foregoing, all moneys owing by the Customer to GPL shall, without prejudice to any other right or remedy of GPL, forthwith become due and payable.
10.5 If any or all of the provisions in this clause [10] are not in accordance with any laws of the country in which the Product(s) are located, the legal concept closest in nature to retention of title in that country shall be deemed to apply mutatis mutandis to give effect to the underlying intent expressed in this clause [10], and the Customer shall take all steps necessary to give effect to the same.
10.6 The Customer shall indemnify GPL against any and all losses, damages, costs, expenses, and/or legal fees incurred by GPL in connection with the assertion and enforcement of GPL’s rights under this clause [10].
11. Force Majeure
Without prejudice to clauses [10] and [13], GPL shall have no liability to the Customer whatsoever if it is prevented from or delayed in performing its obligations or delivery of the Ordered Products, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of GPL or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, terrorism, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, epidemic or default of suppliers or sub-contractors. This clause shall not apply to the Customer’s obligation to pay the Final Price.
12. Termination
12.1 For the avoidance of doubt, even if GPL has accepted the Order by sending an Order Confirmation Email to the Customer, GPL shall be entitled, at its sole discretion to immediately terminate the Contract for any reason including but not limited to:
- the Product(s) specified in the Order is unavailable for any reason;
- the Product(s) specified in the Order has been damaged and there are no other replacement Product(s) available;
- the Customer is in breach of any obligations of these Terms;
- the Customer is in breach of the payment obligations under the Contract; or,
- there is an occurrence of any event in which GPL, at its sole discretion, deems the Customer as being unable to fulfil any payment obligations under the Contract,
without prejudice to the rights or remedies available to GPL at law or under this Agreement. For the avoidance of doubt, the Customer agrees that GPL shall not incur any liability to the Customer whatsoever arising from such termination.
12.2 Upon termination of the Contract and if the Customer has already made payment for the Order, GPL will refund any payment made by the Customer for Products that were not delivered to the Customer less any costs incurred by GPL as a result of the Customer being in breach of any obligations of these Terms.
12.3 Upon termination of the Contract in accordance with these Terms, subject to clause [12.2], all obligations of GPL under the Contract shall immediately cease and GPL shall no longer be bound by such obligations. Without prejudice to the aforesaid, termination of the Contract shall be without prejudice to the liabilities of the Customer to GPL that have accrued up to the date of termination.
13. Exclusion of Liability
13.1 Notwithstanding anything herein stating to the contrary, under no circumstances shall GPL be liable (i) for any loss of profit, business, contracts, revenues, or anticipated savings or (ii) for any special, indirect or consequential damages of any nature whatsoever.
13.2 Under no circumstances shall GPL be liable for any losses or damages arising due to the Customer’s improper use of the Product(s) including without limitation due to a modification of or alteration to the Product(s) not authorized by GPL.
13.3 Without prejudice to clauses [13.1] to [13.2], in no event shall GPL’s total and cumulative liability for all losses or damages arising out of or in connection with the Contract exceed the Price actually paid to and received by GPL under the Contract.
13.4 No action may be brought under the Contract by the Customer against GPL more than 1 year after its termination or from the actual delivery of Product(s) to the Customer, whichever happens first, or in the event of default by GPL, more than 1 year after the occurrence of such default.
13.5 To the extent permitted by applicable law, GPL shall not incur or accept any liability concerning any representation made by GPL (or made on GPL’s behalf) to the Customer (or any person acting on behalf of the Customer) prior to the making of the Contract.
13.6 All terms, conditions or warranties implied by statutory or common law relating to the Conditions are excluded from the Contract to the fullest extent permitted by law.
14. Survival after Termination or Expiration
Any termination of the Contract (howsoever occasioned) shall not affect the coming into force or the continuance in force of any provision hereof which is expressly or by implication intended to come into or continue in force on or after such termination.
15. Intellectual Property
The Customer acknowledges that GPL or third parties (as the case may be and in the case of the Book where the copyright belong to the authors Tan Seow How and Cecilia Chan) own all rights, title and interest in the Intellectual Property Rights to the Website and/or the Products and the contents therein, and the Customer shall not do or permit any act which is directly or indirectly likely to prejudice the rights, title or interest of the said rightful owner(s) in and to any of the aforesaid. Unless otherwise expressly permitted by mandatory applicable laws, the Customer agrees not to modify, adapt, translate, prepare derivative works from, or decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the Website and/or the Products. Without prejudice to the generality of the foregoing, the Customer shall not use in any way and shall not reproduce any trade marks that are associated with GPL and/or that the Customer has sight of when accessing and using the Website without the prior written consent of GPL. Except as expressly stated in these Terms, these Terms do not grant the Customer any rights to, or in, patents, copyright, database right, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licences in respect of the Website and/or the Products and/or the contents therein.
16. Personal Data
16.1 The Customer acknowledges that in order for GPL to deal with the Order, GPL would need to process the personal data of Customer and any relevant third parties. By entering into a Contract, the Customer agrees to the terms in the Privacy Policy found on the Website at https://www.generationsmvmt.com/privacy and on how the Customer’s personal data may be collected, used and/or disclosed as set out in the Privacy Policy.
16.2 The Customer represents and warrants that:
(a) for Customer Data that the Customer will be disclosing or discloses to GPL, that the Customer would have prior to disclosing such personal data to GPL obtained consent from the individuals whose personal data are being disclosed, to:
(i) permit the Customer to disclose the individuals’ personal data to GPL for the Purposes; and
(ii) permit GPL to collect, use, disclose and/or process the individuals’ personal data for the Purposes, including disclosing the said personal data to GPL’s third party service providers or agents, which may be sited outside of Singapore, for the Purposes and such third party service providers or agents of GPL processing their personal data for the Purposes;
(b) any personal data of individuals that the Customer will be or is disclosing to GPL are accurate; and
(c) for any personal data of individuals that the Customer will be disclosing or discloses to GPL, that the Customer is validly acting on behalf of such individuals and that the Customer has the authority of such individuals to provide their personal data to GPL and for GPL, its third party services providers and agents to collect, use, disclose and process such personal data for the Purposes.
17. Governing Law and Dispute Resolution
The Contract shall be governed by the laws of Singapore. The Parties hereby submit to the non-exclusive jurisdiction of the Singapore courts.
18. General
18.1 The Customer shall not assign, transfer, charge or otherwise deal with the Contract or any obligation under the Contract, without the prior written consent of GPL. GPL may at its absolute discretion assign, transfer, charge or otherwise deal with the Contract or any obligation under the Contract, without the prior written consent of the Customer. Without prejudice to the generality of the aforesaid, GPL may at its absolute discretion sub-contract its obligations under the Contract at any time and GPL shall be entitled to perform any of the obligations undertaken by it and to exercise any of the rights granted to it under the Contract through any of its related corporations.
18.2 Any notice required or permitted to be given by either party to the other under these Terms shall be in writing addressed to that other party at its address or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
18.3 No waiver by either party of any breach of the Contract by the other party shall be valid unless it is in writing. No such waiver by either party shall be considered as a waiver of any subsequent breach of the same or any other provision.
18.4 If any provision of these Terms is held by the courts to be invalid or unenforceable in whole or in part, the validity of the remaining provisions shall not be affected thereby.
18.5 Nothing in this Agreement is intended to grant to any third party any right to enforce any term of this Agreement or to confer on any third party any benefits under this Agreement for the purposes of the Contracts (Rights of Third Parties) Act and any re-enactment thereof, the application of which legislation is hereby expressly excluded.
18.6 The Contract contains the whole agreement between the Parties in respect of the subject-matter of the Contract and supersedes and replaces any prior written or oral agreements, representations or understandings between them relating to such subject-matter.
19. Updates
19.1 These Terms may be amended or supplemented from time to time by GPL at its sole discretion, by posting revisions or a revised/amended set of these Terms on the Website. Such amended Terms shall become legally binding upon the Customer upon their posting on the Website.